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Channel: Adobe Community: Message List - Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open: Error 16
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Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open:...

Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open: Error 16. None of the Error 16 fixes using the SLS Store and Adobe PCD folder permissionms work. Uninstalling and...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

DeLisiArt, Which OS do you have? Just make sure you have followed the below article completely. http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html Also, Yes, it is for sure...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

OS 10.7.5, Macbook Pro. I already did the disk permission repair, still got the Error 16 on P'shop, AI and InDesign. I tried the root user intstructions and PhotoShop opened! Magical. So how do I get...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

Hi DeLisiArt, One of the solutions here might helphttp://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-beha vior-user-account.html With it working in root, I'd suspect some kind of...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

I did the steps in the link you sent...and ran disk permission repair a few times. Nothing works...still Error 16 on P'Shop, AI and InDesign and AE. Lightroom will open though. And P'Shop will open IF...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

I tried repeatedly repairing disk permissions. I also tried logging in as a "root user" as suggested in the reply above. During the "root user" session, I was able to launch both Photoshop CC and...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

same for me....for some reason, Lightroom works fine, but not Acrobat, InDesign, P'shop or AI. FRUSTRATING! Awaiting a callback from Adobe, but so far, that has not happened....also frustrating.

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

I also used Adobe Creative Cloud application manager/utility/control panel (version 2.0.0.183) to log-off my Creative Cloud account, and then log back in again. So far, Photoshop and Illustrator still...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

I found a solution on a post in the forum.Installing the Creative Cloud Desktop app caused my PS CS6 and Photoshop CC Cloud apps to go Error 16. After trying pretty much everything, opening Terminal...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

Thanks, DeLisiArt! It worked! I just did it and then launched PS and Ai and they didn't crash. No Error 16 anymore. I'm using Muse to build a small web-site to contain writing and video samples to...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

Hi Walt....I'm so glad it worked for you! I was so aggravated by that problem, and I know the relief you feel when the program opens and WORKS! Good luck with the job you're applying for...may it come...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

Send me an e-mail message (my username on this forum is my e-mail) and I'll send you a link when I get it put up.

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

Arpit Kapoor wrote: Also, Yes, it is for sure a permission issue. So, i would recommend you to try the below suggestions  For Mac:Repair Disk Permissions :...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

DeLisiArt wrote: I found a solution on a post in the forum.Installing the Creative Cloud Desktop app caused my PS CS6 and Photoshop CC Cloud apps to go Error 16. After trying pretty much everything,...

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Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

I had a similar issue and found that the group was set to 'wheel' for some items and 'admin' for others within that directory. This command to set all of them to 'admin' ended up fixing it for me: sudo...

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Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open:...

Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open: Error 16. None of the Error 16 fixes using the SLS Store and Adobe PCD folder permissionms work. Uninstalling and...

View Article

Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

DeLisiArt, Which OS do you have? Just make sure you have followed the below article completely. http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html Also, Yes, it is for sure...

View Article


Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

OS 10.7.5, Macbook Pro. I already did the disk permission repair, still got the Error 16 on P'shop, AI and InDesign. I tried the root user intstructions and PhotoShop opened! Magical. So how do I get...

View Article

Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

Hi DeLisiArt, One of the solutions here might helphttp://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml With it working in root, I'd suspect some kind of...

View Article

Re: Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will...

I did the steps in the link you sent...and ran disk permission repair a few times. Nothing works...still Error 16 on P'Shop, AI and InDesign and AE. Lightroom will open though. And P'Shop will open IF...

View Article
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